Privacy Policy

Last Updated: September 2026

At SKYMOON, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name
• Phone number
• Email address
• Shipping and billing address
• Order and purchase details
• Information you voluntarily provide through our contact forms

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Communicate with you about your order
• Respond to your questions and requests
• Improve our products, services, and website
• Provide customer support
• Send promotional or marketing messages where permitted and where you have agreed to receive them

3. Payment Information

Payments may be processed through third-party payment providers. SKYMOON does not intentionally store your complete payment card details on our website. Payment providers may handle your information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and provide relevant features.

You can adjust your browser settings to manage or disable cookies, although some website features may not work properly as a result.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as delivery companies, payment processors, website service providers, or other partners when required to process your order or provide our services.

We may also disclose information when required by applicable law or to protect our legal rights.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. SKYMOON is not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the contact details provided on our website.

9. Children's Privacy

Our website is not intentionally designed to collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact SKYMOON through the contact information provided on our website.